Privacy Policy

1. Data Controller

Balearic Blue, a brand of the Isle of Mallorca Group, is the data controller responsible for your personal data. Our registered office is located in Palma de Mallorca, Islas Baleares, Spain. You can contact us at [email protected] or by phone at +34 637 61 11 55.

2. Personal Data We Collect

We collect the following categories of personal data:

Identity data: name, surname, and profile information you provide.
Contact data: email address, telephone number, postal address.
Property inquiry data: details of property inquiries, preferred property types, budget ranges, and location preferences.
Communication preferences: your choices regarding newsletters, market updates, and notifications.
Technical data: IP address, browser type, operating system, and browsing patterns on our website.
Usage data: information about how you use our website, including pages visited and features used.

3. How We Use Your Data

We process your personal data for the following purposes:

To respond to your property inquiries and provide personalised property recommendations.
To manage your account and provide our services.
To send you newsletters, market reports, and property alerts you have opted into.
To improve our website, services, and user experience.
To comply with legal obligations, including anti-money laundering regulations applicable to real estate transactions in Spain.
To facilitate property transactions, including coordination with notaries, legal advisors, and financial institutions.

4. Legal Basis for Processing

We process your data based on:

Consent: when you subscribe to our newsletter, submit an inquiry, or create an account.
Contractual necessity: when processing is necessary to fulfil a contract or pre-contractual measures at your request.
Legitimate interests: to improve our services and provide relevant property recommendations.
Legal obligation: to comply with applicable Spanish and EU regulations.

5. Data Sharing

We may share your personal data with:

Isle of Mallorca Group companies: including Bluebnc Yachting, Azul Stays, and Azul Cars, to provide integrated lifestyle services when you express interest.
Service providers: hosting providers, email service providers, and analytics tools that help us operate our website.
Professional advisors: lawyers, notaries, and financial advisors involved in property transactions.
Regulatory authorities: when required by law.

We do not sell your personal data to third parties.

6. International Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Specifically:

Account data: for the duration of your account plus 3 years after deletion.
Inquiry data: 5 years from the date of the inquiry.
Newsletter subscriptions: until you unsubscribe.
Transaction data: 10 years as required by Spanish tax and anti-money laundering regulations.

8. Your Rights

Under the General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD), you have the right to:

Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: request deletion of your data ("right to be forgotten").
Restriction: request restriction of processing.
Portability: receive your data in a structured, machine-readable format.
Objection: object to processing based on legitimate interests or direct marketing.
Withdraw consent: at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls.

10. Contact

For any questions about this Privacy Policy or our data practices, please contact:

Balearic Blue
Isle of Mallorca Group
Palma de Mallorca, Islas Baleares, Spain
Email: [email protected]
Phone: +34 637 61 11 55